ORLANDO, Fla. – (BUSINESS WIRE) – Nickelodeon
Suites Resort was recognized today by the American
Hotel & Lodging Educational Institute (AHLEI) as the first hotel
in the world to receive the prestigious Certified
Guest Service Property designation.

Staff at the Nickelodeon Suites Resort in Orlando, Florida celebrate becoming the first Certified Guest Service Property in the world. (Photo: Business Wire)

Guest
Service Gold, a new guest service training program from
AHLEI, trains employees and properties how to achieve a new standard of
exceptional service based on the philosophy of emotionally engaging with
guests in memorable and exceptional ways. There are three main
components to Guest Service Gold: training, employee certification, and
property certification. In order for the Nick Hotel to be deemed a
Certified Guest Service Property, every employee was required to
complete specific training and pass a comprehensive exam.

“Exceptional service is a top priority at the Nick Hotel,” said Jim
Struna, director of marketing and revenue management for Nickelodeon
Suites Resort. “While we are always creating new and exciting
experiences for our guests, we are also working to ensure they receive
outstanding service on property. Guest Service Gold is just one more way
we demonstrate our commitment to excellence.”

Every team member at the Nickelodeon Suites Resort received a lapel pin
certifying the completion of the training and the hotel was presented
with a plaque denoting its achievement.

Follow us on Twitter @nickhotel.
Join our Nick
Hotel Facebook Fan page.

About
Nickelodeon Suites Resort

Located in the heart of Orlando’s tourism district, Nickelodeon
Suites Resort, otherwise known as the Nick Hotel, is much more than
a place for guests to lay their heads at night. From
two over-the-top pool complexes with slides and flumes, to live
entertainment and Character
Breakfast featuring Nickelodeon’s beloved characters, to a
multimillion dollar 4-D
Theater, to the colorfully themed Kid Suites and gallons upon
gallons of SLIME, Nick Hotel offers nonstop activity from dawn to
dusk for the entire family any time of the year. For more information
about the Nick Hotel, visit www.nickhotel.com
or call (877) NICK-KID.

Established in 1953 as a nonprofit educational foundation of the
American Hotel & Lodging Association, the Educational Institute’s
mission is to support AH&LA by becoming the preferred provider to the
lodging industry, hospitality schools, and related hospitality
industries both domestically and internationally by developing and
providing quality resources to train, educate, and certify hospitality
professionals.

Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50017410&lang=en

For Nickelodeon Suites Resort
Beth Cocchiarella, 321-277-9630
beth@absolutethinking.us

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The University of Florida’s Jake Gipson and Matthew Wercinski, both of Niceville, Fla., squeaked out a victory, for the second year in a row, at the National Guard FLW College Fishing Southeast Division Regional Championship on Saturday with three bass that weighed 5 pounds, 7 ounces.

The Gator duo caught a total of nine bass weighing 38-11 to win a top prize of $50,000, which includes a Ranger boat and outboard wrapped in school colors for the winning club and $25,000 for the school they represent. They have now qualified for the National Guard FLW College Fishing National Championship where they will once again be defending their title.

The three day tournament which took place on Lake Monroe really challenged the top 20 college teams from around the southeast region. Only seven, six fish limits were caught during the tournament, including two on the final day.

The Gators had a 12 pound, one ounce lead going into the final day of competition and managed to hold on to their lead to win by only 3 pounds, 7 ounces over second place Kennesaw State University – Jake Akin, Powder Springs, Ga., and Thomas Frink, Kennesaw, Ga. who had a three day total of 15 bass weighing 35-3 to take home $25,000.

“It’s great to be back! There was a little bit of pressure having that big lead going into today,” said Jake Gipson, a senior in Industrial and Systems Engineering. “We were fortunate to come out on top and you can see we really struggled today.

“The meat of our fish came flipping walls of grass in the river. Most of them came off a Gambler Flappin’ Tail. We covered a lot of water and fished fast,” added Gipson.

We came back to defend our title and that’s what we fished for,” said Matthew Wercinski, a senior in Business. “We don’t fish for limits, we fish for big fish and that’s how you win tournaments. I was really nervous coming to the stage today without any fish, but fortunately Jake caught his limit and brought it home for us.

“This is just unbelievable!”

Rounding out the top five teams and also qualifying for the national championship are:

3rd: Auburn University-Shaye Baker, Reeltown, Ala., and Jordan Lee, Vinemont, Ala., 18 bass, 31-8, $11,000

4th: University of Florida-Dennis Croyle, Sarasota, Fla., and Travis Gates, Gainesville, Fla., 12 bass, 27-6, $8,000

5th: University of Central Florida-Len Gordon, Baker, Fla., and Miles Burghoff, Orlando, Fla., 11 bass, 18-12, $6,000

A complete list of results can be found at http://www.collegefishing.com.

Each school team represented in the televised regional championship have team shirts and boats provided by Ranger. The purse for each regional championship includes a Ranger 177TR with a 90-horsepower Evinrude or Yamaha outboard wrapped in school colors for the winning club and $25,000 for the school they represent.

The top five teams from each regional championship, 25 teams total, will advance to the 2011 National Guard FLW College Fishing National Championship that will be hosted by Murray State University on Kentucky Lake, April 7-9. The National Championship is a three-day televised event. Teams will be provided jerseys and wrapped Ranger boats towed by Chevy trucks for this competition. The first-place team will win $100,000 with $50,000 of that for their school and $25,000 cash and a Ranger 177TR bass boat for their fishing club along with a berth in the 2011 Forrest Wood Cup.

FLW Outdoors provides boats and drivers for each competing team along with travel allowances. All participants must be registered, full-time undergraduate students at a four-year college or university and members of a fishing club recognized by their college or university.

Coverage of the National Guard FLW College Fishing Southeast Division Regional Championship tournament on Lake Monroe will be broadcast in high-definition (HD) on VERSUS. “FLW Outdoors,” and will air Nov. 21 from 12:30 to 1:30 ET. “FLW Outdoors,” is hosted by Jason Harper, and is broadcast to approximately 500 million households worldwide.

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