Cross Country Healthcare customer satisfaction ratings saw the company named to HRO Today’s Baker’s Dozen list this week. The ratings were based on feedback collected by HRO Today through an online survey.
The Cross Country Healthcare Managed Services Program combines technology and process improvement, with support and staffing expertise.
The President of Cross Country Healthcare Workforce Solutions, Robert Murphy, said “We are very proud to have our efforts in the area of MSP programs recognized on HRO Today’s Baker’s Dozen Customer Satisfaction Ratings.”
The Boca Raton company is a leader in Managed Services Programs.
“Cross Country Healthcare’s Managed Services Program is designed to connect quality of care and cost containment, which drives both clinical and financial success,” Murphy said.
Speaking about the company’s inclusion in HRO Today’s Baker’s Dozen Customer Satisfaction Ratings LIST, Buffy Stultz White, the President of Cross Country Staffing Travel Nurse and Allied Divisions, said the company’s inclusion in the list “stands as a testament to the nearly two decades of work we put in with clients to manage their contingent workforce and provide a centralized point of contact for vendor management, service level agreements and other operational facets.”
After collecting data, HRO Today analyzes results across three subcategories: service breadth, deal sizes, and quality. Those scores, combined with an overall score determine the Baker’s Dozen Customer Satisfaction Ratings.
Cross Country Healthcare has been providing healthcare workforce solutions and staffing services for almost 40 years, the company says. “We are dedicated to recruiting and placing highly qualified healthcare professionals in virtually every specialty and area of expertise.”
The company works in clinical and nonclinical areas. Their clients include acute care hospitals, physician practice groups, outpatient and ambulatory-care centers, nursing facilities, public schools, charter schools, rehabilitation and sports medicine clinics, government facilities, and homecare.
It is a national company, with a network of 74 office locations.
HRO Today and HRO Today Global are part of SharedXpertise Media and provide information and services to the HR industry. HRO Today’s Baker’s Dozen is an annual list.